Frequently Asked Questions
Everything you need to know before you shop
Is Elara Herbal Night Cream suitable for all skin types?
Yes. Our Turmeric & Saffron Night Cream is formulated with gentle, Ayurvedic ingredients suitable for normal, dry, oily, and combination skin. If you have a known skin condition or allergy, we recommend a patch test before regular use.
Is the product natural and free from harmful chemicals?
Yes. Our formulations are paraben-free, sulphate-free, and cruelty-free, made with Ayurvedic ingredients like turmeric and saffron.
How do I use the Night Cream?
Apply a small amount to clean, dry skin every night before bed. Gently massage in circular motions until absorbed. For best results, use consistently as part of your nightly skincare ritual.
How long until I see visible results?
Most customers begin noticing brighter, more even-toned skin within 3-4 weeks of regular use. Visible reduction in pigmentation typically takes 6-8 weeks, depending on skin type.
What payment methods do you accept?
We accept secure online payments via Razorpay (cards, UPI, net banking, wallets) as well as Cash on Delivery (COD) on all orders.
Do you offer free shipping?
Yes, we offer free shipping on all orders across India, with no minimum order value.
How can I track my order?
Once your order ships, you will receive a tracking link via email and SMS. You can also check order status anytime in your My Account dashboard.
What is your return policy?
We accept returns only for damaged, defective, or incorrect items, raised within 48 hours of delivery. Read our full Returns & Refunds Policy for details.
How do I get in touch with support?
You can email us anytime at support@elaraherbal.com or call +91 89686 16012.